Delete your account

You can request deletion of your ClassNotes student or tutor account and its associated data here. You do not need the Android app installed. Submitting a request starts a review; it does not delete your account immediately.

How to request deletion

1. Sign in to the student or tutor account you want deleted.
2. Submit the request below. You may include an optional reason.
3. Save the request ID shown after submission. Your request will initially be pending.

Our team will review and process the request. We may contact you if more verification is needed. If you have questions about the request, your account data, or information that may need to be kept, contact [email protected].

If you already have a pending request, submitting again will show the same request ID.

What happens to paid activity?

A request involving active paid access or an unresolved purchase, order, refund, return, payout, or dispute remains pending while our staff resolves it. Submitting a deletion request does not cancel a Google Play subscription or automatically issue a refund.

Once account deletion is completed, a closed transaction may require a limited pseudonymous financial record. We keep that record for six calendar months from the deletion date and schedule its automatic removal afterward. Such records do not contain your name, email address, phone number, billing or shipping details, raw purchase tokens, or direct account ID. See our Privacy Policy for details.

Need help signing in?

Use password recovery if you cannot access your student account. If recovery or tutor sign-in does not work,contact support and tell us which account you want to delete. Do not send your password.